CCBMA Administrative Practice Exam

Session length

1 / 20

Which action describes how incoming mail should be handled to track delivery?

Filed

Scanned

Copy

Date stamped

Date stamping incoming mail creates a clear, verifiable record of when the item entered the office. That timestamp serves as the anchor for tracking delivery, routing, and any deadlines that depend on receipt. It provides an auditable trail showing exactly when the mail was received, which helps resolve questions about timeliness or accountability as the item moves through the handling process.

Filing only stores the mail without proving when it arrived. Scanning preserves a digital image, which is useful for archival access but doesn’t inherently prove the receipt date unless a timestamp is attached. Copying duplicates content but offers no proof of when the original was received. Date stamping directly establishes the receipt moment, making it the best choice for tracking delivery.

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