Corrections to a patients account are called what?

• A. Endorsing
• B. Adjustments
• C. Aging schedule
• D. Petty cash

Answer: (B)

Corrections to a patient's account are called adjustments. These are changes made to the patient’s billing record to ensure the balance reflects the true charges and payments. An adjustment appears when something was posted incorrectly, such as a payment being applied to the wrong charge, a duplicate charge, or a charge that needs to be reduced due to an insurance adjustment or contract allowance. Adjustments can either decrease or increase the amount the patient owes, depending on the correction needed. For context, endorsements relate to signing the back of a check, aging schedules track how long accounts have been outstanding, and petty cash refers to a small, on-hand cash fund—none of which are corrections to a patient account.